Terms + Conditions / FAQs
Do you ship worldwide?
Yes! We ship via international priority mail for orders placed outside of the US.
Do you offer wholesale?
Wholesale is available for the merino wool roving, chunky merino yarn, and the five-skein yarn packs. Send us an email and we will get back to you within 1-3 business days. Workshop instructors welcome!
Do you offer fiber samples?
Yes, we do! If you are unsure about specific fibers we will send you free samples. Send us an email and we will get back to you within 1-3 business days.
Where is my stuff?
We carefully package all your orders with love. Once we ship your order, it is no longer in our hands, literally. Please know that the shipping carriers are responsible for delays and lost and/or damaged packages. You can contact your carrier via the tracking number. Also, know if your country charges any fees or import taxes. We do not have visibility to this information when we ship your order. We are not responsible for any package stolen from your doorstep or mailbox.